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Published in

Taylor & Francis (Routledge), International Journal of Aviation Psychology, 2(13), p. 95-106, 2003

DOI: 10.1207/s15327108ijap1302_01

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Illusions of Explanation:A Critical Essay on Error Classification

Journal article published in 2003 by Sidney W. A. Dekker ORCID
This paper was not found in any repository, but could be made available legally by the author.
This paper was not found in any repository, but could be made available legally by the author.

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Abstract

Error classification methods are used throughout aviation to help understand and mitigate the causes of human error. However, many assumptions underlying error classification remain untested. For example, error is taken to mean different things, even within individual methods, and a close mapping is uncritically presumed between the quantity measured (errors)and the quality managed (safety). Further, error classifications can deepen investigative biases by merely relabeling error rather than explaining it. This article reviews such assumptions and proposes alternative solutions.