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All papers authored by Sarah Ball

This paper is made freely available by the publisher.

2019 Jennifer Newbould

ORCID

, Sarah Ball

ORCID

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, Matthew Barclay

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, Jennie Corbett

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, Josephine Exley

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, Emma Pitchforth

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, Catherine Saunders

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, Edward Cf Wilson

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, Eleanor Winpenny

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and 2 other authors

A ‘telephone first’ approach to demand management in English general practice: a multimethod evaluation

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This paper is made freely available by the publisher.

2018 Sarah L. Ball

ORCID

, Jennifer Newbould, Jennie Corbett, Josephine Exley, Emma Pitchforth

ORCID

, Martin Roland

Qualitative study of patient views on a ‘telephone-first’ approach in general practice in England: speaking to the GP by telephone before making face-to-face appointments

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