PurposeThe objective of this paper is to introduce a dialogue between theoretical frameworks that rarely have contact: human resource management (HRM), ergonomics and work psychodynamics. Although these three fields of knowledge highlight the human side of socially sustainable organizations, no prior study was identified that interrelated them.Design/methodology/approachIn order to overcome this limitation, a brief theoretical foundation was made on these themes. They were later systematized to form a relational model and a research agenda.FindingsIn light of the proposed model, it is possible to verify that HRM, ergonomics and work psychodynamics have a vibrant relationship that generates important theoretical propositions to be explored by future research.Originality/valueThe paper contributes towards a systemic approach of such important themes, which the human being has as a common denominator, but whose links still require future research. As its main result, we record the need for a more in‐depth understanding of the elements that act in the interface between the formal and prescribed organization and the informal, which stems from social reality. An understanding of this relationship is necessary to building socially sustainable organizations.