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Designing for health exploratory seeking behaviour

Journal article published in 2014 by Patrick Cheong-Iao Pang, Karin Verspoor, Shanton Chang ORCID, Jon M. Pearce
This paper is available in a repository.
This paper is available in a repository.

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Question mark in circle
Preprint: policy unknown
Question mark in circle
Postprint: policy unknown
Question mark in circle
Published version: policy unknown

Abstract

The Internet has become a popular source of health information. However, in-depth understanding of the information seeking behaviour of online health information is limited. We conducted an experiment to investigate the information needs and behaviours of health information seekers. This paper reports on a model of behavioural patterns drawn on the experimental results, and implications for designing a better user experience for the exploration of online health information.