Springer, Universal Access in the Information Society, 4(15), p. 737-772, 2015
DOI: 10.1007/s10209-015-0422-3
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The challenge of designing universal access to knowledge demands considerations on multi-device interaction. A systematic review of inclusive environments built from multiple devices was conducted based on studies published during the period of 2002–2013. The search strategy combined manual and automatic searches from which 8889 studies were identified; 34 studies were found proposing software tools for building multi-device inclusive environments (0.38 % of the original sample). Thus, this study analyzes the ways academic and industrial communities have developed tools for building inclusive environments. The main findings of this review are: (1) an urgent need for the recognition of accessibility as an important non-functional requirement; (2) a need for taking into account the social conditions of users, such as illiteracy and people living in underserved communities; and (3) the identification of new research questions in the context of multi-device inclusive environments.