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Proceedings of the Designing Interactive Systems Conference on - DIS '12

DOI: 10.1145/2317956.2318041

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Understanding participation and opportunities for design from an online postcard sending community

Proceedings article published in 2012 by Ryan Kelly ORCID, Daniel Gooch
This paper is available in a repository.
This paper is available in a repository.

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Abstract

The advent of Internet communication has seen much personal correspondence move from paper-based into digital form. But while the Internet is often associated with the decline in paper-based communication, it also provides opportunities to exchange traditional ephemera in new, exciting ways. We present here an analysis of Postcrossing, an online system that facilitates the sending of non-digital postcards among random strangers. Via a survey study of Postcrossing users, we elicit six key factors that contribute to the Postcrossing experience. We consider how these elements might be carried over into other digital communication technologies.