This paper explores the use of e‐learning technologies for organisational learning within a commercial environment. A model has been developed to represent those factors that determine organisational learning. This model has been embedded within a case study based on the use of an e‐learning program that was developed in order to enhance employees’ knowledge and endorse corporate values within a Norwegian company. The results of the study reflect the high performance of the e‐learning program. They also highlight critical issues concerning the successful implementation of e‐learning technologies to achieve the knowledge sharing that is required for organisational learning.