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Elsevier, Ecological Economics, 1(49), p. 47-55

DOI: 10.1016/s0921-8009(04)00039-4

Elsevier, Ecological Economics, 1(49), p. 47-55

DOI: 10.1016/j.ecolecon.2003.12.006

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First impressions count: interviewer appearance and information effects in stated preference studies

Journal article published in 2004 by Ian J. Bateman ORCID, James Mawby
This paper is available in a repository.
This paper is available in a repository.

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Abstract

A simple but novel experiment is described examining the impact of interviewer appearance upon stated willingness to pay (WTP) for an environmental good. This test consists of an interviewer wearing either formal or more casual clothing. This analysis is interacted with a cross cutting treatment examining the well known impact of adding information on certain of the less familiar attributes of the good in question. Face-to-face interviews are employed to collect a sample of respondents who are randomly allocated to one of the four treatment permutations described by our interviewer appearance and information change study design. Our analysis suggests that both altering the appearance of an interviewer and changing the degree of information provided can have significant impacts upon stated WTP. Furthermore this effect is heightened when both effects are running in parallel. We argue that such findings are to be expected given the highly interactive nature of face-to-face interviewing but note that this serves to provide a cautionary note regarding the complex array of influences at work when members of the public are asked to express preferences regarding goods for which they have not previously provided monetary values.