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Proceedings of the extended abstracts of the 32nd annual ACM conference on Human factors in computing systems - CHI EA '14

DOI: 10.1145/2559206.2581240

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Measuring snooping behavior with surveys

Proceedings article published in 2014 by Diogo Marques, Tiago Guerreiro ORCID, Luis Carriço
This paper was not found in any repository; the policy of its publisher is unknown or unclear.
This paper was not found in any repository; the policy of its publisher is unknown or unclear.

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Abstract

In close relationships, snooping on another's mobile device is commonly regarded as an invasion of privacy. The prevalence of such behavior is, however, difficult to assess. We compared two in-person survey techniques, one in which the question about snooping behavior is posed directly, and one in which strong anonymity controls are employed. Results (n=90) reveal that, while in the first case 10% of respondents admitted to snooping, in the second the estimate was 60%. This shows that, although there is a potent social desirability bias at play, strong anonymity controls do improve estimates. Furthermore, it suggests an alarming prevalence of snooping behavior among the target population.