Taylor & Francis (Routledge), European Review of Social Psychology, 1(24), p. 1-31
DOI: 10.1080/10463283.2013.822206
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It is widely assumed that official apologies for historical transgressions lay the groundwork for intergroup forgiveness. Surprisingly, however, evidence for a causal relationship between intergroup apologies and forgiveness is limited. In this chapter we review a series of studies examining the conditions under which intergroup apologies appear to promote intergroup forgiveness, the conditions under which they have no observable effect on intergroup forgiveness, and the conditions under which they appear to undermine intergroup forgiveness. The research identifies hidden pitfalls of intergroup apologies for victims, insights that speak to broader themes of trust and reconciliation between groups. A trust-based model is described outlining the conditions that might moderate the apology–forgiveness link.