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Sensemaking in sustainable supply chains: Exploring inter-organisational processes and meanings through stakeholders' perspectives

Proceedings article published in 2015 by Anne Touboulic, Helen Walker
This paper is available in a repository.
This paper is available in a repository.

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Question mark in circle
Preprint: policy unknown
Question mark in circle
Postprint: policy unknown
Question mark in circle
Published version: policy unknown

Abstract

This paper was presented at the IPSERA conference 2013. It explores how stakeholders make sense of sustainability in supply chains (SC), and therefore affect the development and implementation of sustainable SC practices. We adopt sensemaking theory to analyse findings from an action research study using multiple qualitative data collection methods. Through sensemaking and sensegiving, stakeholders co-create the change for sustainability. We show that stakeholders’ perceptions of sustainability are varied. Multiple individual and collective mechanisms are used to deal with and work through ambiguity spurred by the implementation of sustainability in the SC. Conflict between SC stakeholders emanate as key inter-organisational sensemaking process for sustainability.