Fluid–structure interaction has been widely studied in the last few decades due to its wide range of applications in engineering fields. This phenomenon plays an important design role, for example, in offshore risers, high slender buildings, chimney stacks and heat exchangers. The vortex shedding generated from a bluff body can induce high-amplitude oscillations, known as vortex-induced vibrations (VIVs). This study presents a numerical analysis to investigate the impact of surface roughness on VIV in the crossflow direction of a circular cylinder. The study also investigates the impact of surface roughness with variation in mass ratio from 2.4 to 11 at a high Reynolds number (Re) = 104 using Reynolds-averaged Navier–Stokes (RANS) equations. The study concludes that roughness on a cylinder results in a reduction in amplitude response. Furthermore, the lock-in region is narrower compared to that of a smooth cylinder, irrespective of the mass ratio. However, it is observed that the impact of surface roughness is more significant in high-mass-ratio cylinders where the lock-in region is more squeezed and shifted toward lower reduced velocities. Furthermore, the vortex mode beyond reduced velocities Ur = 5.84 and 7.52 was observed to be 2S for high and low mass ratios, respectively.