Dissemin is shutting down on January 1st, 2025

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I.P. Pavlov Russian Medical Biological Herald, 4(30), p. 575-580, 2022

DOI: 10.17816/pavlovj91196

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A Conceptual Framework for the Development of Chatbots Addressing COVID-19 Vaccine Hesitancy

Journal article published in 2022 by Debanga Raj Neog ORCID, Rhythm Grover ORCID, Ramdas Ransing ORCID, Rodrigo Ramalho ORCID
This paper is made freely available by the publisher.
This paper is made freely available by the publisher.

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Abstract

Aim of this letter is to review Chatbots that answer questions of vaccine-hesitant people, their utility, and their limitations in addressing psycho-social determinants of COVID-19 vaccine hesitancy. The authors propose a conceptual framework that could guide the development of artificial intelligence-based Chatbots and summarise the salient features of the four Chatbots discussed in the literature today, developed to address COVID-19 vaccine hesitancy.