ABSTRACT Precursors have been observed seconds to minutes before some short gamma-ray bursts. While the precursor origins remain unknown, one explanation relies on the resonance of neutron star pulsational modes with the tidal forces during the inspiral phase of a compact binary merger. In this paper, we present a model for short gamma-ray burst precursors that relies on tidally resonant neutron star oceans. In this scenario, the onset of tidal resonance in the crust–ocean interface mode ignites the precursor flare, possibly through the interaction between the excited neutron star ocean and the surface magnetic fields. From just the precursor total energy, the time before the main event, and a detected quasi-periodic oscillation frequency, we may constrain the binary parameters and neutron star ocean properties. Our model can immediately distinguish neutron star–black hole mergers from binary neutron star mergers without gravitational wave detection. We apply our model to GRB 211211A, the recently detected long duration short gamma-ray burst with a quasi-periodic precursor, and explore the parameters of this system. The precursor of GRB 211211A is consistent with a tidally resonant neutron star ocean explanation that requires an extreme mass ratio neutron star–black hole merger and a high-mass neutron star. While difficult to reconcile with the main gamma-ray burst and associated kilonova, our results constrain the possible precursor mechanisms in this system. A systematic study of short gamma-ray burst precursors with the model presented here can test precursor origin and probe the possible connection between gamma-ray bursts and neutron star–black hole mergers.