A lot of research has been carried out regarding people's problematic relationships with videogame play, especially after the WHO added "gaming disorder" in their ICD-11 as a new mental disorder. Nevertheless, very few qualitative studies with actual clinical samples have been published, and in most of them, the "clinical" characteristic of the sample has been defined by help-seeking rather than the problems for which the participants seek help. The goal of this study is to carry out a qualitative investigation regarding the nature of those problems that lead videogame players to seek professional help for their gaming habits. We utilize a template analysis approach to a previously unstudied open question dataset from a Finnish gaming-specialist treatment centre (N=110).