Abstract This research investigated health and safety information behaviour of miners working at Makarwal Coal Mines, district Mianwali, Punjab, Pakistan. A survey method using a questionnaire was deployed for data collection from 136 coal workers. Descriptive statistics were applied for data analysis using SPSS. The results indicated that the miners’ information needs were cantered mainly on protection equipment, mining diseases, healthcare services, geological hazards, accidents associated with mining and modern mining techniques. These miners relied overwhelmingly on interpersonal relationships with fellow miners and friends for safety information followed by television and radio. A good number of the survey participants also utilized internet and social media such as Facebook, WhatsApp, etc. as information source. There was little evidence of the use of audio/visual materials, seminar/workshops, associations, government agencies, and printed materials for information acquisition. Computer illiteracy, poor financial conditions, lack of time, language barriers, lack of awareness and knowledge about safety information and non-availability of relevant materials were perceived as the major constraints in acquiring safety information. The results will not only be useful for planning a need-based information infrastructure for miners but also for policymakers, NGOs and human rights organizations working for rural development and uplifting occupational health. This research contributed in the existing research on miners’ information behaviour as only a few studies appeared.