Neotropiella Handschin, 1942 is a pantropical genus of Pseudachorutinae with 18 species, 16 of which are from the Neotropical Region and 13 from Brazil. The genus has several species with unclear descriptions. Herein, we describe a new species of Neotropiella, survey the genus based on published papers and discuss its morphology, providing an updated genus diagnosis plus a detailed comparison table and a key to all known species. Neotropiella arretada sp. nov. is unique in the combination of a postantennal organ with 14–20 vesicles, its mandible with five teeth, its maxilla apically pointed and its unguis with a pair of reduced teeth. Widely distributed taxa may be species complexes, especially due to their unclear descriptions.