ABSTRACT Objective: To analyze the physician’s and nurse’s perceptions about the actions developed by the Family Health Support Center (FHSC). Method: A qualitative study, conducted with 16 physicians and 23 nurses. Data was collected through interviews and submitted to thematic analysis. Results: Three categories emerged: The actions developed by the Family Health Support Center were positively perceived by Family Health Strategy (FHS) professionals; Tools that favor the integrality of the actions of the FHSC with the FHS; Obstacles perceived by the professionals of the Family Health Strategy for the development of the actions of the Family Health Support Center. Conclusions and implications for practice: The participant’s perceptions are positive. They perceive the strength of the FHSC in its multi-professional character effected by teamwork and effective communication. However, they also point out the restriction of time and transportation as obstacles for the viability of actions.