Published in
Taylor & Francis (Routledge), European Journal of Work and Organizational Psychology, 6(26), p. 779-797
DOI: 10.1080/1359432x.2017.1360286
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Forecasting the influence of customer-related micro-events on employees’ emotional, attitudinal and physiological responses
Journal article published in 2017 by
Rita Rueff Lopes,
José Navarro,
António Caetano,
Ana Junça Silva
This paper was not found in any repository, but could be made available legally by the author.
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