Published in

Institute of Electrical and Electronics Engineers, IEEE Transactions on Systems, Man and Cybernetics, Part A: Systems and Humans, 5(35), p. 603-616, 2005

DOI: 10.1109/tsmca.2005.851153

Links

Tools

Export citation

Search in Google Scholar

Boundary, Purpose, and Values in Work-Domain Models: Models of Naval Command and Control

Journal article published in 2005 by Catherine M. Burns ORCID, David J. Bryant, Bruce A. Chalmers
This paper is available in a repository.
This paper is available in a repository.

Full text: Download

Green circle
Preprint: archiving allowed
Green circle
Postprint: archiving allowed
Red circle
Published version: archiving forbidden
Data provided by SHERPA/RoMEO

Abstract

This paper presents an application of work-domain analysis (WDA) to the domain of the command and control of a multipurpose naval frigate—the Canadian Halifax Class frigate. This represents an application of this approach to a real system and, to the authors' knowledge, is the most extensive WDA of a naval work domain. In particular, and in contrast to other applications of cognitive work analysis, the authors extended the basic WDA framework to handle a multipurpose, loosely bound work domain. In addition, the naval domain is value driven, and this affects naval decision making. Values were incorporated as a social organizational analysis into the work-domain model and were represented as a type of soft constraint. A total of 38 submodels of the work domain were developed, whose primary models are discussed in this paper. From these models, 132 information requirements were extracted, substantiating that WDA is a worthwhile technique for supporting interface design. This paper makes a theoretical contribution by extending the WDA framework and a practical contribution by demonstrating the usefulness of the framework in a real design context. This paper concentrates on presenting WDA as a process, not as a finished product, showing intermediate levels of models and the design requirements that can be extracted from the early stages of the WDA.