Emerald, Supply Chain Management, p. 1650-1665
DOI: 10.4018/978-1-4666-2625-6.ch098
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As supply chains continue to globalize, the need for robust Third Party Logistics (3PL) provider qualification, selection, and evaluation programs becomes increasingly critical. In this context, this chapter aims to present a methodological approach for the optimization of this specific type of outsourcing operations in today’s globalized supply chains. More specifically, the authors first present an analytical literature review of the criteria and the methods that are employed in this field of decision-making, and then propose a generic methodological framework for the 3PL partner selection and evaluation problem. This framework is constituted by a nine-phased conceptual decision-making methodology that outlines the whole life cycle of the 3PL provider selection and continuous evaluation processes.