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Elsevier, Journal of Air Transport Management, (89), p. 101869, 2020

DOI: 10.1016/j.jairtraman.2020.101869

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Does the nature of airport terminal service activities matter? Processing and non-processing service quality, passenger affective image and satisfaction

This paper was not found in any repository, but could be made available legally by the author.
This paper was not found in any repository, but could be made available legally by the author.

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